We have been a client of Nana’s pet sitting services from 2012-18 and began using them after having had experience with other services that did not meet expectations. Over the last six years Nana’s cared for our cat, our dog, and our home. Sadly our cat passed in 2016 and our dog just recently in 2018. After those six years I can’t imagine using any other pet sitting service. I could go on about all the visits during that time and how we were comfortable leaving both our home and our pets in their care, and how our dog in particular was high maintenance on account of two knee surgeries earlier in life, which would all be true. But really one event sums it all up. As our dog aged we had begun taking advantage of Nana’s service for in-home overnight pet care when we traveled for multiple days. It was during one of these visits that our 14 year old Shepard mix began to experience an unexpected decline. Unable to return home immediately Nana’s took the extraordinary step of having someone at our house full-time until we were able to return approximately 18 hours after we got the first call. It was an incredibly difficult time, not being able to be with our dog in her time of need. Having Nana’s at our house made that period easier for both us and our dog as they were able to administer care and were even in direct contact with our vet. We arrived home in time to spend one more night with our dog before she passed the next morning. That experience validated in our minds that we had the best pet sitter in Charlotte. I can’t imagine finding another group that would have the resources, the dedicated staff, and the genuine interest to put everything on hold and find a way to bridge a gap in care for an ailing pet. It was well above and beyond any reasonable expectations. From top to bottom this has always been a professionally run company that acts responsibly and courteously in caring for both pets and home.  

Scott Hall

Charlotte, August 2018